Policies
Anina Dancewear is located in Cary, NC. All of our designs are made in the USA in Cary, NC. We do not have a store location or a customer service line. All inquiries must be done through email at info@AninaDancewear.com. Our mailing address is
Anina Dancewear
PO Box 3522
Cary, NC 27519-3522
Returns and Exchanges
Upon approval, items may be returned or exchanged within 14 days from when the item was received. The tags must be attached and the item not worn or washed. Shipping charges will not be refunded. Any and all exchanges, you will be charged for shipping the new item. After 14 days, returns are not accepted. Custom orders are final sales and returns or exchanges are not accepted.
When trying on your leotard, underwear must be worn for sanitary reasons. If the item was worn, washed or smells fragrant, your return will not be accepted. Shipping is not refundable. You will be charged for shipping on exchanges and for returns that do not pass inspection. We cannot guarantee replacements of the same item. For approval, email us at info@aninadancewear.com . We do not guarantee an exchange for an item in stock. Our inventory changes frequently and you may not be able to get your requested exchange item.
Shipping
All in stock items will be shipped out within 4 business days. Items that are out of stock or custom orders will take 6 – 8 weeks to ship. Orders will be shipped using the United States Postal Service (USPS) unless otherwise requested. All orders will be sent through USPS First Class mail, Priority mail, or Express services. Once order is shipped, you cannot change the mailing address. It is the customers responsibility to track the package through USPS. Once packages are shipped it is the customers responsibility.
Anina Dancewear is not responsible for any packages that are lost, stolen, delayed, or damaged during shipping. Once the package is marked as shipped or delivered, Anina Dancewear is no longer responsible for the package. Any problems during shipping or delivery must be dealt with by the customer through USPS.
All International packages shipping costs are the responsibility of the customer including any and all taxes and tariff fees involved with shipping overseas. International First Class mail is less expensive but note that it takes longer. International Priority Mail has a faster ship time and more tracking information is provided. As stated above, Anina Dancewear is not responsible for any and all packages that are lost, stolen, delayed, or or damaged during shipping. It is the responsibility of the customer to contact your local Customs Office to locate lost packages. Anina Dancewear is not responsible for lost or stolen packages and will not replace the order.
Any and all packages that are returned because of the shipping address was entered incorrectly by the customer will be charged for re-shipping the package. Shipping charges are not refundable.
Fabric Content
Our fabrics that we use are a high quality Nylon/Spandex and Polyester/Spandex in all of our products. Some fabrics are more delicate and will need special care. Laces and Mesh must be hand wash or washed on a cold delicate cycle with no other clothing that could snag the fabric. We are not responsible for damages due to washing improperly or when worn. We recommend hand washing all items and air dry for best care of fabric.
Large Custom Orders
We accept custom orders for group pieces. Please email us with your request to ensure availability of fabric choices. We order small quantities of fabrics and may not have enough in stock for large orders. It would be best to know of the group piece to ensure the same dye lot fabric would be used for color matching.
Lining
All of our leotards come standard with a crotch liner and bust lining. Lighter colored fabrics will be fully front lined and will have a slightly higher cost. Medium and dark colored fabrics will have a bust lining only.
Sizing
Our dancewear sizing is made for dance bodies and are not the standard clothing size. We currently have sizing available XXS – X-Large. Some of our designs are also available in long length. See our sizing chart for measurements for each size.
Washing Instructions
Ideally all dancewear should be washed by hand in cold water and lay flat to dry for longevity. Most leotards and skirts can be put in a washing machine in a cold or warm water wash on a delicate cycle. Washing machines with no agitator work best. Lay flat or hang to dry. Do not wash with clothing items that can snag the fabric. Do not ring out any fabric. Towel dry if necessary by putting item between two towels and press. Mesh fabric on leotards and skirts can snag easier than the spandex fabric and require better care when washing. Wash light colored fabric separately from darks to prevent bleeding. We are not responsible for for damage to dancewear that has been improperly washed.
Pricing
Pricing on our website is in US Dollars. Anina Dancewear reserves the right at any time to change pricing. Any and all sales only apply to current sales. Discounts cannot be credited to any orders already processed.